Why UPS is Great and Terrible

[skydark]

So my boss asks me to help him order a Kindle Fire for his girlfriend for Christmas. Easy enough, I set him up a amazon account and order the Fire for him, done and done.

Only, it never arrives. So I go to Amazon who tells me to contact the carrier, which is UPS. UPS tells me that they delivered the Kindle to my boss at his address, only the address they tell me they delivered to is not my boss address. I check my boss amazon account, his address is correct. UPS says I should contact amazon.

I contact amazon, and after some haggling they agree to send out the Kindle again, one day rush, replacement at no charge.

Again, the Kindle does not show up, again I call UPS.

See my boss lives on Canary Trail, UPS keeps delivering to Canary Lake, which is in his subdivision.

So he drives over there, and there are two amazon boxes on the porch of an unoccupied house.

So, in summation, UPS drivers can't read and they are morons. How can you deliver a second box when the first one is still sitting there on the porch to a house that no one clearly lives in?

On the plus side, my boss got the Kindle Fire he paid for....and a free one. Thanks to UPS.

I still think UPS sucks balls

Comments

[faustiangray.livejournal.com]

Hey free kindle right?

[sky-dark.livejournal.com]

This is true, but I can't believe they did it TWICE. UPS wasn't insterested in going to look for the first Kindle when I explained to them they delivered to the wrong address. So in my opinion UPS is fucking over Amazon as well.

[faustiangray.livejournal.com]

We had that problem with fedex but the opposite they dropped off someone's package andit took them two weeks to come get it. I actually had to put it out in the driveway cause no one wanted to come knock. The finally got it then.