Why UPS is Great and Terrible

So my boss asks me to help him order a Kindle Fire for his girlfriend for Christmas. Easy enough, I set him up a amazon account and order the Fire for him, done and done.

Only, it never arrives. So I go to Amazon who tells me to contact the carrier, which is UPS. UPS tells me that they delivered the Kindle to my boss at his address, only the address they tell me they delivered to is not my boss address. I check my boss amazon account, his address is correct. UPS says I should contact amazon.

I contact amazon, and after some haggling they agree to send out the Kindle again, one day rush, replacement at no charge.

Again, the Kindle does not show up, again I call UPS.

See my boss lives on Canary Trail, UPS keeps delivering to Canary Lake, which is in his subdivision.

So he drives over there, and there are two amazon boxes on the porch of an unoccupied house.

So, in summation, UPS drivers can't read and they are morons. How can you deliver a second box when the first one is still sitting there on the porch to a house that no one clearly lives in?

On the plus side, my boss got the Kindle Fire he paid for....and a free one. Thanks to UPS.

I still think UPS sucks balls